SOME FREQUENTLY ASKED QUESTIONS ABOUT SECURITY AND DATA PROTECTION


Souzy's Karma Beauty takes safety issues seriously. Please read our policies to learn about our principles and practices. For more information, go to:

QUESTIONS

The issue of sending my credit card information over the internet is troubling me. It is reasonable; Can I report them by phone or fax instead of using the internet? I have signed up to receive information about new products and newsletters. How can I cancel my subscription?

ANSWERS

We use a secure server with modern encryption technology and secure HTTPS (HTTP to SSL) protocol. We have never had a customer lose money due to illegal use of a credit card because the security system was breached while sending the data over the internet. The common saying in e-commerce is that you are more likely to be a victim of fraud if you give your credit card to a waiter at a restaurant than if you send your credit card information over the Internet over HTTPS.

If you do not have a secure browser or still prefer not to send your credit card details even with a secure browser, you can place your order by phone at (+30-6936055184). Our company's telesales team accepts orders from 9:00 am. to 5:00 p.m., Monday through Friday, and you can email 24 hours a day.

Will you send my email to other people who will spam me?

No, we are not going to sell your email to any other company. Since data protection is important to our customers, our company must protect it.

  1. The goal of Souzy's Karma Beauty is to give you a serious and compelling reason to visit our site again. Therefore, in order to help us improve the site and your service and increase the speed of download time from our site, we collect the following information: operating system (eg Macintosh, Windows - Mac/PC); browser type (eg Navigator, Internet Explorer), IP address and Internet domain name (eg otenet, forthnet, vivodi, etc). Every time you visit our site, your shopping preferences are recorded with cookies. The information recorded in the email registration form is only your email address. This is at no cost to you, instead it helps us to inform you about special offers that do not apply to non-registered individuals.
  2. Credit card charges are not processed by Souzy's Karma Beauty. Souzy's Karma Beauty undertakes to collect the order details and refer the customer to the secure website of the cooperating bank. The Bank is also responsible for the processing, storage and security of credit card data.
  3. We use the customer contact information found on the order form for accounting purposes and to contact the customer if and when necessary (eg for customer service issues). In the event that Souzy's Karma Beauty uses a third party to complete the transaction, the following information is provided to the supplier to facilitate the transaction and/or product exchange: email, phone numbers, fax numbers and payment information. Souzy's Karma Beauty also uses order information to send customers information about our company and services.
    Customer demographic and profile information is provided to our company's marketing partners to build an overall profile of our customers and improve customer service. This information is used to tailor our site to visitors' preferences, displaying content that we believe will be of interest to them. Customers may at any time opt out of receiving these future communications. See the unsubscribe from our newsletters section above.
  4. Survey Information: As part of the occasional email surveys we conduct, we ask our visitors for demographic information (such as zip code, age or income). Customers can opt out of receiving these messages at any time. See the unsubscribe from our newsletters section above. Information from contests: From time to time, we run contests on our site and use our customers' information to contact them if necessary (eg to notify you if you've won) and add customers to our mailing list for new products.
    Customers may at any time opt out of receiving these future communications. See the unsubscribe from our newsletters section above. Abbreviations of customer names and/or e-mail addresses may be used on a contest winners page. We do not sell, trade, rent or offer your personal data to our mailing lists.
  5. We reserve the right to rent our mailing list to sellers who offer products on our site. Customers can opt out of having their name included on the list provided to sellers. See the unsubscribe from our newsletters section above. Emails received by Souzy's Karma Beauty may sometimes be used as referrals, but if you ask us to do so, we can remove them from the website. Our site may sometimes contain links to other sites and Souzy's Karma Beauty is not responsible for the data protection practices or the content of these web sites. You can contact us by post at the following address:

For Souzy's Karma Beauty

Tel.: +306936055184
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Deletion requests will be processed within 40 days of the request. For any questions about this privacy statement, the practices of this site, or your dealings with Souzy's Karma Beauty, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

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All information contained herein is the copyright of Souzy's Karma Beauty.